Top Picks A quality controlled selection of all the best legal information from a wide range of providers hand picked from the best websites by Advicenow Don’t worry we won’t send you spam or share your email address with anyone.Independent Police Complaints Commission is now called They will look at how the police handled your complaint.If the IOPC agree that the police did not handle your complaint properly they will tell the chief police officer of the force what they need to do. Learning the Lessons shares learning from complaints and our investigations. Find out about our complaints process, how to make a complaint, how we deal with them and what you can do if you're not satisfied with the way your complaint was handled.We use cookies on this site to give you a better, more personalised experience. And what you can do if you are not happy with the outcome of your complaint. They are sometimes called generic advocates. If they do not do this they might be discriminating against you.You could ask your local MP to help you make a complaint.You can find out who your local MP is by going to the website Or you can contact the House of Commons Information Office on 020 7219 4272.Your local Citizen’s Advice may be able to help you complain.You can help a loved one to complain if they want you to.Your loved one should give their consent to say that they are happy for you to take a complaint forward on their behalf. This is because complaints are harder to investigate if they are made a long time after the incident.The police may decide not to deal your complaint if you make it more than 12 months after the incident. However, this does not apply if you are the parent or guardian of a child aged 16 or under and wish to complain on their behalf, or are a solicitor or MP complaining on someone's behalf.You can also complain about how a police force is run. Read the latest magazine. Complaints are an important way for us to learn where we are falling short as a service and correct it as quickly as possible. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. This section looks at how you can complain about the police and when you can complain. This may mean that you need to give them more support.The first UK-wide mental health and money advice service dedicated to supporting people affected by mental health and money issues.Rethink Mental Illness Registered Office 89 Albert Embankment London SE1 7TP United Kingdom 0121 522 7007 | info@rethink.orgRegistered in England Number 1227970. The Independent Police Complaints Commission (IPCC) exists to increase public confidence in the police complaints system in England and Wales. It explains the complaints procedure. The letter should tell you:The Independent Office for Police Conduct (IOPC) investigates the most serious complaints against the police. It also investigates serious complaints and allegations of misconduct against the police and handles appeals.Don’t include personal or financial information like your National Insurance number or credit card details.To help us improve GOV.UK, we’d like to know more about your visit today. Home; Info. But many say the problem is that ultimately any complaint you make - either to the police, or through the IOPC website - gets looked at by the very organisation you're complaining about. Anna made a complaint. simplifying the complaints system, making it easier to navigate and putting a greater emphasis on handling complaints in a reasonable and proportionate manner. Your police force will need to consider your explanation when they decide whether to deal with the complaint. The IOPC, which oversees the police complaints system in England and Wales, only investigates the most serious and sensitive incidents and allegations involving the police, for example:There is no time limit for making a complaint, although you should try to do it as quickly as possible. Your police force must also pass information to the IOPC about serious concerns, even if you haven’t made a complaint.The IOPC has different levels of investigation. Police complaints: A quick guide for young people ; Read about our work related to policing and welfare and vulnerable people. Enter your town or postcode to see information from your local force But they will have different complaints policies that you need to follow.You will need to use the NHS complaints procedure if you have a complaint against NHS staff.Your AA is there to make sure you understand what is happening, why it is happening. You can complain even if this behaviour was not directed towards you. This site will publish real complaints made to UK police forces, along with the police force response(s) to demonstrate how the current system (where the police, ‘investigate themselves’) is ineffective and flawed. There is also link to the 'Help for Victims' website and a Youtube video guide to the website. The Independent Office for Police Conduct (IOPC) oversees the police complaints system in England and Wales.